Best Practices

6 Patient Eligibility Verification Best Practices

6 Patient Eligibility Verification Best Practices

Verifying patient eligibility is becoming an indispensable process when it comes to billing patients, getting paid by insurance providers, and the overall management of practices’ revenue cycles. With the rise in high-deductible and cost-sharing insurance plans, more and more patients are required to make payments at the time of service, though many patients are unaware of that fact.

Eligibility verification—particularly when done in advance—solves this problem, allowing you to give important information to your patients before their appointments.

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When Should I Verify Patient Eligibility?

When Should I Verify Patient Eligibility?

Even just a few years ago, verifying patient eligibility once a year was good enough, as most patients stuck with their insurance providers for the long haul. However, the market is changing, and more and more patients are switching over to higher deductible plans and plans based on cost sharing.

Today, a patient’s insurance information can change over night—which is why it’s increasingly important to regularly verify your patients’ eligibility. But when, exactly, should you verify patient eligibility?

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